Support Coordination Melbourne East

Future Focus provides access to personalised support coordination in Melbourne Eastern regions including a team of experienced NDIS Support Coordinators in Melbourne's eastern suburbs, from a range of sectors. 

  • Where to find us?

    The team adopts a hybrid working model, meaning we work from anywhere. 


    We can meet you at your home or in the community at a local library, your favourite cafe, a park where enjoy visiting, etc. 


    You can also find us in one of the following Watermans offices (by appointment only):

    • Caribbean (44 Lakeview Drive, Scoresby, VIC 3179)
    • Ringwood (175 Maroondah Highway, Ringwood, VIC 3134)
    • Narre Warren (Lv 2 / 66 Victor Crescent, Narre Warren, VIC 3805)

  • Which areas do we serve?

    Our support coordination team in Melbourne works with clients located in the following Eastern and Northern suburbs:


    City of Banyule

    • Belfield
    • Briar Hill
    • Bundoora
    • Eaglemont
    • Eltham
    • Eltham North
    • Greensborough
    • Heidelberg
    • Heidelberg Heights
    • Heidelberg West
    • Ivanhoe
    • Ivanhow East
    • Lower Plenty
    • Macleod
    • Montmorency
    • Rosanna
    • Saint Helena
    • Viewbank
    • Watsonia
    • Watsonia North
    • Yallambie

    City of Boroondara

    • Ashburton
    • Balwyn 
    • Balwyn North
    • Camberwell
    • Deepdene
    • Hawthorn
    • Surrey Hills

    City of Darebin

    • Alphington
    • Bundoora
    • Coburg
    • Coburg North
    • Fairfield
    • Keon Park
    • Kingsbury
    • Macleod
    • Northcote
    • Preston
    • Regent West
    • Reservoir
    • Thornbury

    City of Knox

    • Bayswater
    • Boronia
    • Ferntree Gully
    • Knoxfielf
    • Rowville
    • Lysterfield
    • Scoresby
    • The Basin
    • Upper Ferntree Gully
    • Wantirna
    • Wantirna South

    City of Maroondah

    • Bayswater North
    • Croydon 
    • Croydon Hills
    • Croydon North
    • Croydon South
    • Heathmont
    • Kilsyth South
    • Ringwood
    • Ringwood East
    • Ringwood North
    • Vermont 
    • Warranwood
    • Wonga Park

    City of Manningham

    • Bulleen
    • Doncaster
    • Doncaster East
    • Donvale
    • Park Orchards
    • Ringwood North
    • Templestowe
    • Temnplestowe Lower
    • Warrandyte
    • Warrandyte South
    • Wonga Park

    City of Monash

    • Ashwood
    • Clayton
    • Glen Waverley
    • Hughesdale
    • Huntingdale
    • Mount Waverley
    • Mulgrave
    • Notting Hill
    • Oakleigh 
    • Oakleigh East
    • Wheelers Hill

    City of Whitehorse

    • Blackburn
    • Blackburn North
    • Blackburn South
    • Box Hill
    • Box Hill North
    • Box Hill South
    • Burwood
    • Burwood East
    • Forest Hill
    • Mitcham
    • Mont Albert
    • Mont Albert North
    • Nunawading
    • Surrey Hills
    • Vermont
    • Vermont South

    Shire of Yarra Ranges (Part)

    • Chirnside Park
    • Kilsyth
    • Lilydale
    • Mooroolbark

     

    If you can't find yours in the list above, please contact us to check our catchment and availability.

  • What professional experiences and qualification do we have?

    Our team members have experiences in various professions or sectors, including but not limited to:

    • Case manager
    • Counselling
    • Employment service
    • Home Care Package Service coordinator 
    • Social worker
    • Special education
    • Student support administrator
    • Outreach (mental health) support worker

    All members within the team is qualified to deliver specialist support coordination service. They hold at lease one of the following qualifications:

    • Master of Counselling
    • Master of Social Work
    • Graduate Diploma in Educational Studies - Special Edication
    • Diploma of Counselling
    • Certificate IV in Disability
    • Certificate IV in Training & Assessment
    • Certificate III in Aged & Individual Support

  • What additional languages do we speak ?

    The team consists of members from different cultural and language background. Apart from English, we also speak:

    • Cantonese
    • Mandarin 
    • Indian
    • Vietnamese

  • A bit more about the team

    The team has 9 support coordinators in total, with a male:female ratio of 1:8. All of us is trained and qualified to deliver both Level 3 Specialist Support Coordination and Level 2 Coordination of Support.

What do people say about us?

"Ophelia has organised ongoing support and sourced care workers for my grand-daughter. The specialised team members have been very helpful. I am very thankful to Ophelia for the ongoing help and support as she does a fantastic job."

Ronald H. - Plan Nominee

What do people say about us?

'We always appreciate the prompt response by Priyanka.'

Joyti - Plan nominee

What do people say about us?

"Ophelia has an ability to respond to crisis situations within her capacity, calmly and sensibly."

Joel M. - Senior Youth & Families AOD Clinician